Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
Online casino gaming should be enjoyed as a form of entertainment only. It is important to understand that casino games are designed with a house edge, meaning the odds always favour the casino over time. Never gamble with money you cannot afford to lose, and do not view gambling as a way to earn income or solve financial problems.
Play responsibly, set limits, and keep gaming in perspective as one of many leisure activities.
Age Verification
In Australia, you must be 18 years of age or older to participate in online casino gaming. We are committed to preventing access by minors. All players are required to verify their age during account registration.
If you are under 18, please do not attempt to create an account. If you are aware of a minor accessing gambling services, please report it to the relevant authorities.
Warning Signs of Problem Gambling
Recognise these common warning signs that your gambling may be becoming a problem:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling Activity: Keeping your gambling secret from family or friends
- Increasing Time and Money: Spending more time and money on gambling than intended
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Borrowing Money: Using credit, loans, or borrowed funds to gamble
- Mood Changes: Experiencing anxiety, irritability, or mood swings related to gambling
- Failed Attempts to Stop: Wanting to quit but being unable to control your gambling
- Using Gambling to Escape: Gambling to relieve stress, anxiety, or other emotional problems
If you recognise any of these signs in your own behaviour, please seek help immediately.
Self-Help Tools & Controls
Most reputable online casinos provide tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit over a specific time period (daily, weekly, or monthly)
- Loss Limits: Limit the amount of money you can lose within a given timeframe
- Reality Checks: Receive pop-up reminders during gaming sessions about how long you've been playing
- Session Time Limits: Set automatic session timeouts to prevent extended gambling sessions
- Self-Exclusion: Temporarily or permanently close your account if you feel you need a break from gambling
- Account Cooling-Off Period: Request a mandatory break from your account (typically 24 hours to several weeks)
Take advantage of these tools proactively. They are designed to support your wellbeing.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call)
International Resources
- United Kingdom – GamCare – Support, information, and counselling
www.gamcare.org.uk - United Kingdom – GamStop – National self-exclusion scheme
www.gamstop.co.uk - Canada – Responsible Gambling Council
www.responsiblegambling.org - United States – National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-522-4700
All services are confidential and free to use.
If You Need Help, Please Reach Out
Problem gambling can affect your mental health, relationships, and finances. There is no shame in seeking support.
If you are experiencing signs of problem gambling, contact Gambling Help Online on 1800 858 858 (24/7) or visit www.gamblinghelponline.org.au today.
Remember: asking for help is a sign of strength, and recovery is possible.